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Privacy Policy

Last updated: January 2025

Introduction

Mosyonal ("we," "our," or "us") operates the ChiPetPet mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

Information We Collect

We collect information that you provide directly to us when using ChiPetPet:

  • Account Information: Email address and password when you create an account.
  • Pet Profiles: Names, photos, species, breeds, birth dates, and other details about your pets.
  • Health Records: Medical history, diagnoses, treatments, and notes.
  • Medication Records: Medication names, dosages, schedules, and reminders.
  • Vaccine Records: Vaccination history, dates, and expiration information.
  • Vet Visit Records: Appointment details, veterinarian information, and visit notes.
  • Notification Settings: Your preferences for reminders and alerts.
  • Premium/Cloud Sync Data: If you subscribe to premium features, your data may be synced to our secure cloud servers.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the ChiPetPet app
  • Enable you to manage your pets' health records
  • Send you reminders and notifications you've configured
  • Sync your data across devices (for premium users)
  • Enable shared pet access with family members or caregivers
  • Respond to your inquiries and support requests

Data Storage and Security

We implement appropriate security measures to protect your personal information. For free users, data is stored locally on your device. Premium users' data is encrypted and stored securely on our cloud servers.

Data Sharing

We do not sell your personal information. We may share your data only:

  • With other users you explicitly choose to share pet access with
  • With service providers who help us operate the app
  • When required by law or to protect our rights

Account Deletion

You may request deletion of your account and associated data at any time by contacting us or using the account deletion feature in the app. Upon deletion, we will remove your personal data, though some information may be retained as required by law or for legitimate business purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

noreply@mosyonal.com